VWC Quarterly Highlights Report - Q1 2020

Insurance Coverage 1,169Email Inquiries Statewide Employer Compliance 3,799 Phone Calls

567 Terminations 736 New Registrations 58 Penalty Letters Issued PEO Monitoring 760 Investigation Sweeps

51 %

RESOLVED WITHOUT ISSUING NOTICE

16,359 Notices Processed | 8,026 Notices Issued 1,180 Subpoenas Issued | 285 Employer Referral to Docket

TYPE

VACATED

GRANTED DENIED 5 3 5 13

Appealed Transactions

2 4

CARRIER

PEO

Medical Fee Services

744 Total Inquiries

MFS Update March 20th MFS eNews Newsletter Issued

96% 2% 1% 1% <1% <1% <1%

Claim Status Coding Medical Bill Dispute Education Provider Category Maximum Fee Region

MFS Dispute Resolution $1,094,901.33 fee scheduled maximum reimbursement amounts reviewed 185 New Dispute Activity Processing New MFS Review MFS Work in Progress Determinations Issued Referrals in Judicial Resolved Request Withdrawn 86 48 47 2 2

MFS Page

3,820 users have accessed the MFS page on the public website 2,390 users have accessed the MFS Reference Tool page

VWC Q1 Report, 2020