VWC Quarterly Highlights Report - Q1 2020

Correspondence Management

IN VOLUME OUTBOUND MAIL 731,291

13 % in pre-sort savings

$306,874 IN COST $47,857 IN PRE-SORT SAVINGS

TOTAL INCOMING DOCUMENTS 51,730

19,770 Hard Copy Mail 14,002 Faxes 17,958 Returned Mail

3,233,809 217,024 91,821 Top 5 Printed Documents PRODUCTION OUTPUT

Printed Pages Scanned Pages Completed Tasks

1. Notification of Injury to All Parties 2. WebFile Claimant PIN Notification 3. Notification of Address Change & Request for FROI 4. Other Document 5. Second Notification of Rights

VWC Q1 Report, 2020