OSD 2019

MARKETING & COMMUNICATIONS

User Guides & Training Aids

OSD created various technical documents in 2019, helping guide users through new processes and applications offered by VWC.

WebFile User Guides Step-by-step instructions on how to navigate through VWC’s WebFile application and the UI Refresh.

Training Aides- Insurance, Filing the 61A OSD developed a quick takeaway training document and updated the 61A YouTube tutorial to reflect the new UI.