VWC Quarterly Report - Q2 2017

Information Systems

Release Tickets

269

SOFTWARE TICKETS IMPLEMENTED FOR CASPER/WENDY & WEBFILE 6.4.0 RELEASE

Service Desk Tickets 1,201 CREATED

1,198 RESOLVED

30 ACTIVE

Equipment/Software Updates Completed

100 % 100 %

2017 PC Refresh

Windows 10, Ver. 1607 Anniversary Update

80 %

Windows 10, Ver. 1703 Creators Update

18

Quarterly Report - Q2 2017

Department Updates