VWC Quarterly Report - Q3 2017

Information Systems

Release Tickets

13

SOFTWARE TICKETS IMPLEMENTED FOR CASPER/WENDY &WEBFILE 6.4.1 AND 6.4.2 RELEASE

Service Desk Tickets 1,063 CREATED

1,068 RESOLVED

25 ACTIVE

Equipment/Software Updates Completed

100 % 100 %

2017 PC Refresh

Windows 10, Ver. 1607 Anniversary Update

95 %

Windows 10, Ver. 1703 Creators Update

18

Quarterly Report - Q3 2017

Department Updates