Q1 Report 2018

Virginia Victims Fund Officially Criminal Injuries Compensation Fund

Customer Service

305 STATUS REQUEST EMAILS FROM MEDICAL PROVIDERS 472 EMAIL INQUIRIES TO VVF’S PUBLIC EMAIL ADDRESS

2,955 INCOMING CALL CENTER CALLS

13,285 COMPLETED TASKS

Claims

NEW CLAIMS SUBMITTED

EXPENSES AWARDED

TOTAL AMOUNT AWARDED

600

600

SAFE CLAIMS

COMPENSATION CLAIMS 424 546

500

500

492 544

400

400

300

300

200

200

$443,106 AWARDED

$648,022 AWARDED

100

100

0

0

Compensation Claims

SAFE Claims

Fund Development

$193,109 TOTAL DOLLAR AMOUNT OF INCOMING PAYMENTS: 1,308 INCOMING PAYMENTS

$104,244 $56,328 $31,924 $613

TAX DEBT SET-OFFS COURT-ORDERED RESTITUTION DIRECT BILLING OUTSIDE COLLECTIONS AGENCY

UNCLAIMED RESTITUTION RECEIVED: $51,562

36

Quarterly Report - Q1 2018

Department Updates