Q1 Report 2018

Project Management- Goals

Provides oversight to major agency projects and supports strategy development for VWC.

1. PMs will produce project documents that comply with the established VWC required project documents and upload them to their project SharePoint folder “Project Documents.” 100% compliance required. •All project documents were uploaded to SharePoint according to the PMO standards. 2. PMs will distribute Customer Satisfaction survey within 1 week of receiving project close-out approvals and obtain at least an 80% score. •No project scores to report.

4. Close seventy (70) percent of Footprint tickets within 4 days. •67 % (193 of 285) of tickets between January 2018 and March 2018 were closed within 4 days.

5. Systems Analysts teammates should maintain a backlog of 5 (minimum) signed off requirements documents for each department they support. •Design and estimate for release 6.7 is underway (December 2018).

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Department Updates

Quarterly Report - Q1 2018