Q1 Report 2018

EDI - Quality Insurance

FROI Submissions

80,022 RECEIVED

2,804 LATE FROI SUBMISSIONS FROI Submission is considered to be late 30 days from the date the Claim Administrator knows of the accident.

92% ACCEPTED

23,702 Received

24,103 Received

32,217 Received

JAN FEB MAR

SROI Submissions

49,096 RECEIVED

87% ACCEPTED

16,843 Received

14,076 Received

18,177 Received

JAN FEB MAR

ISO accepted transactions that are under review due to discrepancies and have not been entered into CASPER. Open Flagged Transactions 31

Penalties and Fines Issued

83 PENALTIES $20,750 FINES

CASPER Tasks 20,380 Completed 8,120 Outstanding

14

Quarterly Report - Q1 2018

Department Updates