Q1 Report 2018

Department Updates Correspondence Management - Goals

In-house document management department with full service mail and scanning functions.

1. Continue new retention schedule to reclassify current files stored at the Library of Virginia (Files Reviewed) •CMD staff reviewed 1,512 files for appropriate file retention disposition during the first quarter of 2018. 2. Strive to maintain Lowest cost for outgoing correspondence by contining to research and implement cost savings measures (Total 1st Class Pre-sort Postage Costs Savings) •CMD Outbound Mail continues to take advantage of First Class pre-sort postage savings. Pre-sort postage cost savings during the first quarter of 2018 amounted to $39,571.94. 3. Strive to effectively and efficiently manage incoming priority correspondence within 24 hours of receipt (Average completed within goal) •On average, CMD, through the first quarter of 2018, identified 94 % of all priority correspondence within 24 hours of receipt. 4. Distribute tasks/documents/files accurately and efficiently to Commission Departments/ employees for review and action (Accuracy) •CMD distributed documents/files to Commission Departments for review and action with a first quarter 2018 accuracy rating of 99.6 %.

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Quarterly Report - Q1 2018

Department Updates