2020 OSD Year In Review

REPORTS, GUIDES AND TRAINING AIDES

REPORTS

VWC Quarterly Reports

The Agency Highlights Quarterly Report continued to be revamped throughout the year, with easier navigation and readability. OSD tracks data analytics on readership of the Quarterly Reports to better determine what content is most valuable to the VWC team. A special section for COVID productivity was also added for 2020, keeping employees informed on effects of the virus to productivity, as well as system upgrades and changes to meet service needs.

VWC 2018 Annual Report

The 2019 VWC Annual Report was released in June 2020. Various communication platforms were used for its release, including a press release and mass communication to nearly 4,000 email subscribers. The report is also posted to VWC’s website and LinkedIn. Two comprehensive styles were developed to give customers the option of a downloadable version as well as a mobile-friendly version.

VVF and SAFE 2020 Annual Reports

In partnership with VVF, the 2020 VVF Annual Report was developed and published digitally. The report was sent to all VVF subscribers, as well posted to LinkedIn and the VVF website. Additionally, a 2020 SAFE Special Report was developed in response to a legislative request during 2020.

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