2018 OSD Year In Review

First page Table of contents Next page Last page
Cover1
2018 Outreach Services Strategic Goals3
OSD New Hires, Transfers or Promotions3
Above and Beyond Award Winners3
Customer Contact Center Employee of the Month4
Customer Contact Center Metrics5
2017 VWC Annual Report (Published September 2018)6
2018 VWC Educational Conference Highlights7
Web Development and Support8
Marketing and Public Relations Accomplishments9
Form Revisions14
Agency Highlights Report16
Training Aids18
Workers' Comp Mailer/CFB Packet Revamp19
MFS Reference Tool FAQ & Video20
Building Signage22

Made with FlippingBook - Online Brochure Maker