2016 Annual Report, Virginia Workers' Compensation Commission

OUR KEY ACCOMPLISHMENTS

Nationally Recognized in Innovation Received the 2016 Innovator’s Award for the Alternative Dispute Resolution automation initiative from the International Association of Industrial Accident Boards and Commissions (IAIABC)

Implemented E-Billing Initiative Initiated the regulatory process for the review of the e-billing requirements for the E-Billing Model Rule and Companion Guide

Implemented a Revised Records Retention Policy Implemented a process to review and eliminate costly paper file storage through a revised retention policy

Enhanced Security Measures

Designated each regional office as a courthouse to ensure highest level of response from law enforcement, and enhanced safety for Commission visitors and staff

Achieved Quicker Claims Processing Implemented a new change-in-condition claims processing procedure, bypassing the traditional 20-Day Order process, which successfully reduced claim handling delays

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